Running your business should not mean running your own back office.
Inbox overload
Business owners and staff lose hours every week reading, sorting, replying, and following up on messages that should be handled by a trained support person.
Staff doing the wrong work
High-value employees get pulled into scheduling, data entry, follow-up, and admin tasks instead of focusing on revenue, clients, or care delivery.
Hiring is expensive and risky
Full-time staff brings payroll, training, turnover, supervision, and management burden. OpsCore gives you flexible support without the full-time overhead.
Your operations, fully staffed.
OpsCore places trained, managed virtual assistants inside your business to handle administrative, scheduling, inbox, reporting, healthcare workflow, and back-office support — so you can focus on growth.
No pressure. We’ll review your admin workload and identify what can be delegated.
Trained VAs. Real workflows. Zero management headache.
Inbox and Email Management
Email sorting, drafting replies, follow-ups, inbox organization, and daily communication support.
Scheduling Support
Calendar management, appointment coordination, reminders, rescheduling support, and daily schedule updates.
EHR and Patient Portal Support
Healthcare workflow support using systems such as Ritten, EHR platforms, patient portals, and other client-specific tools.
Client Follow-Up
Lead follow-up, patient/client reminders, CRM updates, callback tracking, and routine outreach.
Reporting and Documentation Support
Weekly task summaries, spreadsheet updates, admin logs, document organization, and operational reporting.
General Administrative Support
Back-office tasks, data entry, file organization, task tracking, and workflow support based on the client’s scope of work.
Medical Billing Support
Claims submission, denial management, payment posting, pre-authorization, AR follow-up, and patient statement preparation for Medicaid, Medicare, and third-party payers. UB04 and CMS-1500 billing support for behavioral health practices.
From intake call to fully deployed — most clients are operational within 1 to 2 weeks. Healthcare implementations may require additional onboarding time.
1
Book a call
We review your current administrative workload, systems, pain points, and support needs.
2
We match and onboard your VA
OpsCore selects, trains, and prepares the assistant around your scope of work, tools, and communication expectations.
3
Your operations run
Your VA handles assigned workflows while OpsCore manages oversight, reporting, quality control, and replacement support if needed.
Pre-trained virtual assistants with real admin and operations experience
Not a freelancer platform. Not a staffing agency. Something better.
SOP-driven workflows so tasks are clear, repeatable, and measurable
Weekly reporting so you know what was completed, what is open, and what needs attention
Replacement support if a VA underperforms or is no longer the right fit
OpsCore supervises the delivery so you are not managing another employee
Built for behavioral health teams that need clinical and billing support
OpsCore supports behavioral health practices with HIPAA-aware VAs trained in both clinical administration and medical billing — including EHR and patient portal support, scheduling coordination, patient communication, Medicaid and Medicare billing, claims submission, denial management, and AR follow-up. We handle the full administrative and billing load so your clinical team can focus on care.
HIPAA-aware communication and confidentiality expectations
Ritten, EHR, and patient portal workflow support where applicable
Scheduling, follow-up, inbox, and documentation support for healthcare teams
Role-based access, clear escalation rules, and documented task ownership
Simple monthly support options.
Healthcare and HIPAA-regulated clients may require a Business Associate Agreement and additional compliance setup. Final pricing depends on scope, tools, and support needs.